Privacy policy
Our privacy policy in full. If you have any questions about how we handle your personal data, please don't hesitate to contact us.
Privacy policy – Admax Hosting AB
Effective from 2025-09-17.
Admax Hosting AB (company registration number 556605-3764) is committed to protecting your privacy and complies with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR). This policy describes what data we process, why, for how long, and your rights.
1. What personal data we collect
- Contact details: name, email address, phone number, Swedish personal identity number
- Service data: services ordered and how they are used
- Customer service data: information you provide when contacting our support team
- Visit and device data: for example, cookies and logs from our website and customer portal
- Data from external sources: for example, credit reference agencies
2. How we collect data
- Data you provide when becoming a customer or contacting us
- Data generated when you use our services
- Data from credit reference agencies and cookies via your browser
3. Purposes and legal basis
We process personal data only where we have a lawful basis and for specific purposes.
4. Retention periods
We retain data for as long as there is a documented purpose or legal requirement to do so. Data for which there is no longer a lawful basis is deleted on an ongoing basis.
5. Disclosure and subprocessors
We may share data with partners and subprocessors in order to deliver services, meet legal obligations, process payments, and analyse and improve our services.
| Supplier | Country | Purpose |
|---|---|---|
| Google LLC | Ireland | Data required for web analytics and operational statistics. |
| Facebook Inc. | Ireland | Data required for marketing and advertising. |
| Microsoft Corporation | Ireland | Data required for productivity services (Office 365). |
| No Ink AB (Ekopost) | Sweden | Data required to carry out invoicing in accordance with our agreement with you, including distribution via e-invoice, Peppol, Kivra and physical post. |
| Stripe Inc. | Ireland | Data required to process card payments via Stripe's payment portal. |
| PayPal (Europe) S.à r.l. | Luxembourg | Data required to process payments via PayPal. |
| Telness AB | Sweden | Data required to carry out call recording where this is required in connection with entering into an agreement. |
| Name SRS AB | Sweden | Data required to register, manage and renew domain names under various top-level domains. |
| Key Systems GmbH | Germany | Data required to register, manage and renew domain names under various top-level domains. |
| Kommunikationsverket (.FI) | Finland | Data required to register, manage and renew .FI domains. |
| DK Hostmaster A/S | Denmark | Data required to register, manage and renew .DK domains. |
6. Security
We use technical and organisational measures (such as SSL/TLS, encryption and access controls) to protect personal data.
7. Your rights
You have the right to access, rectification, erasure, restriction, data portability, and to object to certain types of processing.
8. When you are no longer a customer
We delete personal data that no longer needs to be processed. Data required by law (such as accounting records) is retained.
9. Updates
This policy may be updated from time to time. We publish updates on our website and via the customer portal.
10. Contact
Questions about privacy? Contact support@admax.se or call 010-641 29 00.