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Create email accounts, forwarding, auto-replies and manage storage.
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13 guides about email
- It looks like spam is being sent from my email addressUnfortunately, this is a common issue — spam can appear to come from your own email address even though it doesn't. To prevent this, you need to add…
- Your email service in the customer portalUnder Email in the menu you'll find your email services. From there you can open webmail and find your login details. Click Email in the menu. Click…
- Email marked as spamIf an incoming email is classified as spam, there is a reason for it. To find out why a particular message has been flagged, you need to check the…
- How do I migrate email?There are different ways to move email from one provider to another, or between email clients. Here are two examples of how to do it. The migration…
- How do I move an email account?There are different ways to move email from one provider to another, or between email clients. Below are two examples of how to do it. The migration…
- How many emails can I send?We have a limit of 300 messages per hour. If you send more than this, messages will be temporarily held until an hour has passed. The system will…
- I can't see my old emails on my phoneIf you cannot see older emails in your phone's email app, first check that you have set the correct sync period for your account. In the example…
- Language was not updated to prevent an email folder name conflictIf you get the error message "Language was not updated to prevent an email folder name conflict" when changing language, it means that a folder has…
- Send via SMTPIf you have a form that sends email from your website, this is normally done via php(mail). We recommend sending through an SMTP server (for example…
- Email size limitsThere is a limit on how large emails you can send via our mail server. We have a limit of 100 MB per message. Bear in mind that the recipient may…
- Syncing email, contacts and calendarThere are several ways to set up synchronisation. The simplest option we offer is ActiveSync, which makes it easy to sync email, calendar, and…
- What is the difference between POP and IMAP?In an email client, you can add an email account using different protocols. The two most common are POP and IMAP. Below is a brief explanation of…
- Restoring emailIf something goes wrong or emails have disappeared for any reason, it's usually possible to restore them. Log in to the customer portal and raise a…