Email address verification

When you register a new domain, transfer a domain, or change the contact email address (for top-level domains subject to ICANN's rules), you must confirm that the email address provided is correct.

You will therefore receive an automated email in which ICANN asks you to confirm that you have access to the address. This is a requirement to ensure that the domain owner can be reached for important communications.

To complete the validation, you need to click the link in the email.

"Dear registrant or prospective registrant, due to the requirements under the ICANN Registrar Accreditation Agreement we are required to confirm the validity of the email address provided for the domain name registration application or contact creation. The domain(s) listed below were registered/updated with your e-mail address in the domain owner contact. It is now mandatory that you confirm the accessibility of your email address…"

If the email address is not verified, the domain will stop working until the validation has been completed. Also check your spam folder if you cannot find the message.

Important when transferring or changing registrar

When ordering a domain name or transferring to another provider, you as the customer are responsible for completing the validation. An unverified email address may result in the domain being suspended or, in the worst case, deleted in accordance with ICANN's rules.

If anything is unclear or you cannot find the validation email, please don't hesitate to get in touch with us.