Email marked as spam

If an incoming email is classified as spam, there is a reason for it. To find out more about why a particular message has been marked as spam, you need to check the email header. You can do this via your email client or through webmail. Open the email and select "View source" or "Show original".

In the example below, the email from Microsoft is completely harmless as the "TotalSpamWeight" is 0 or lower.

From: "Microsoft Outlook"
Sender: "Microsoft Outlook"
To:
Subject: Microsoft Outlook Test Message
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0000_01D71033.944F9920"
Message-ID: <4ed3101591bc426e8710c117d78042ad@com>
X-SmarterMail-TotalSpamWeight: 0 (Authenticated)