How do I see if my invoice has been paid?

All your invoices are available under Invoices in the menu. The page shows unpaid invoices first.

The Invoices page showing unpaid invoices — At the top you can see what is outstanding, your total amount paid, and your most recent invoice.

Filter

Click All, Unpaid, Paid, Credit note or Credited to view those invoices. Use the search field to search by invoice number or amount.

Open and download an invoice

Click View on the invoice row. There you can see the line items, VAT, due date, and payment details including the OCR number and Bankgiro. Click PDF to download the invoice or Print to print it.

An invoice opened in the customer portal

To make a payment, see Pay an invoice. If you have paid but the invoice still shows as unpaid, see I have paid my invoice but it still shows as unpaid in the customer portal.